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Privacy Policy |
General
This
privacy statement sets out how Floral Tech will store and use
information relating to you. This applies to the entire web
site. Any changes to these policies will be posted on Terms and
conditions. Floral Tech is committed to respecting your privacy.
We have structured our web site so that, in general, you can
visit the website without identifying yourself or revealing any
personal information. Once you choose to provide us with any
information by which you can be identified, and then you can be
assured that it will only be used in accordance with this
Privacy Statement.
Security
Information
Floral
Tech is committed to protecting your privacy. We have taken all
the essential measures to make sure that any information you
give us, including credit card details, remains private and
secure and that your payment and registration information is
processed with total confidentiality.
When you
place orders or access account information, we offer the use of
a secure server. Furthermore, as required by the UK Data
Protection laws, we follow strict security procedures in the
storage and disclosure of information, which you have given us,
to prevent, unauthorised access. Our security procedures mean
that we may occasionally require proof of identity before we are
able to disclose sensitive information to you. You also have the
option of logging in direct to Paypal, if you have a Paypal
Account. This Site is Secure also. Always be sure to check for
the Padlock sign in your Browser, within this you can click to
check the Identity of the Site and it's SSL Certificate.
What we
collect, we collect the following information:
Where you
order products, we will collect your name, contact and billing
information, transaction and credit card information. What do we
do with the information we gather?
We require
this information to understand your needs and provide you with a
better service, and in particular for the following reasons:
Internal
record keeping
To analyse
the use of the Floral Tech website.
We may use
the information to improve our products and services.
Our
representatives may follow up, either by e-mail, phone or mail,
to people who have purchased goods from our site as part of our
customer care procedures.
When you
use this site and have not advised us to the contrary, you are
agreeing that we may use your personal information for the
purposes set out in this statement.
What if
you think we have incorrect information or you would like a copy
of the information we hold about you?
Any information we hold about you is
in direct relation to your purchase history and any queries to
the site you may have made. This is intended for our own sole
use when generating special offers, new products, promotional
offers and other information about our business that may
interest you. We do not sell or distribute any of our customer’s
data knowingly to any third party/parties. You may opt out of
receiving information from us regarding these offers by emailing
us or writing to the addresses given below. You may request
details of personal information, which we hold about you under
the Data Protection Act 1998. We do not charge any fee for this
information. If you would like a copy of the information held on
you, please write enclosing an A4 SAE to:
Floral
Tech
Data Information Dept.
18 Arley Place
Crewe
Cheshire
CW26QW
email: support@FloralTech.co.uk
If you
believe that any information we are holding on you is incorrect
or incomplete, please write or e-mail us as soon as possible to
the above address. We will correct any information, which was
found to be incorrect promptly.
Other web sites
Our web site may contain links to
enable you to visit other web sites of interest easily. However,
once you have used these links to leave our site you should note
that we do not have any control over that other web site.
Therefore, we cannot be responsible for the protection and
privacy of any information, which you provide whilst visiting
such sites and this privacy statement does not govern such
sites. You should exercise caution and look at the privacy
statement applicable to the web site in question.
How we use cookies?
A cookie
is a piece of text, which asks permission to be placed on your
computer's hard drive. Once you agree, your browser adds that
text in a small file. A cookie helps analyse web traffic or lets
you know when you visit a particular site. Cookies allow web
applications to respond to you as an individual. The web
application can tailor its operations to your needs, likes and
dislikes by gathering and remembering information about your
preferences. For example, when you visit an electronic store, a
cookie makes it easier to shop, by remembering your details and
telling them to the website so that you do not have to enter
them each time.
We use
cookies to simplify the shopping processes and we also use
traffic log cookies to identify which pages are being used. This
helps us analyze data about web page traffic and improve our web
site in order to tailor it to customer needs. Refusal of a
cookie will prevent you from using the Floral Tech site. To use
Floral Tech, cookies need to be enabled. You can change your
Internet Settings to 'enable cookies'.
Overall,
cookies help us provide you with a better web site, by enabling
us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any
information about you, other than the data you choose to share
with us. We know that some people have concerns about cookies,
but we believe that the benefit we both gain from their proper
use is worthwhile. You may set your web browser (Microsoft
internet explorer or Netscape navigator) to notify you of cookie
placement requests or decline cookies completely. You can delete
the files that contain cookies - those files are stored as part
of your Internet browser. |
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